Privacy policy

1. Data controller

The data controller is:
ARM Services
SIRET: 938 889 334 00018
Contact: 06 43 09 65 97
Email: contact@arm-services-demenagement.fr

[Data protection officer (DPO): to be completed if applicable]

2. Data collected

When you use this site or request a quote or contact, we may collect: name, email, phone, addresses related to the move, and any information you voluntarily provide.

Browsing data (IP address, browser type, pages visited) may be collected via cookies or similar technologies, as described below.

3. Purposes and legal bases

We process your data to respond to quote and contact requests, perform services, meet legal obligations, and where applicable send marketing if you have consented.

Legal bases include: contract performance (quote, move), consent (marketing, non-essential cookies), and legitimate interest (site security, statistics).

4. Retention

[To be completed: e.g. customer data 3 years after last contact, invoicing 10 years, cookies by category.]

5. Recipients and transfers

Data is accessed by ARM Services teams and, where relevant, subprocessors (hosting, quoting tools) under contractual safeguards. [Subprocessor list: to be completed.]

No transfer outside the EU without appropriate safeguards.

6. Your rights (GDPR)

You have rights of access, rectification, erasure, restriction, portability and objection. To exercise them, contact us at 06 43 09 65 97 or at contact@arm-services-demenagement.fr.

You may lodge a complaint with the CNIL: www.cnil.fr.

7. Cookies

This site may use strictly necessary cookies (e.g. display preferences). [To be completed: analytics or advertising cookies if used, duration, opt-out.]

You can configure your browser to refuse non-essential cookies; some features may be affected.

8. Security

We implement technical and organisational measures to protect your data against unauthorised access, loss or alteration.